Privacy Policy
Effective Date: August 2, 2026
At Jackpot Plumbing LLC ("Jackpot Plumbing," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
Request an estimate
Schedule a service appointment
Complete a contact form
Join The Jackpot Club
Contact us by phone, email, or text message
Information we may collect includes:
Personal Information
Full name
Phone number
Email address
Service address
Billing address
Service Information
Details regarding your plumbing concerns
Photos or videos you provide
Equipment information
Service history
Technician notes
Payment Information
Payments are securely processed through trusted third-party payment processors. Jackpot Plumbing LLC does not store complete credit card numbers on its servers.
2. How We Use Your Information
We use your information to:
Schedule and perform plumbing services.
Provide estimates, invoices, and receipts.
Dispatch technicians.
Communicate regarding appointments, warranties, and follow-up services.
Send appointment reminders and service notifications.
Improve our website and customer experience.
Comply with legal and regulatory obligations.
3. SMS & Text Messaging
By providing your mobile phone number, you consent to receive text messages related to your plumbing services, including appointment confirmations, technician arrival notifications, estimates, invoices, warranty communications, and customer support.
If you separately opt in to receive promotional or marketing text messages, you may also receive information about special offers, maintenance reminders, or company updates.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message.
Reply HELP for assistance.
4. Mobile Information
We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.
Your mobile information is used solely to provide the services you request and to communicate with you regarding your account or scheduled services.
5. Third-Party Service Providers
We may share information with trusted service providers that help us operate our business, including:
Housecall Pro
Payment processors
Email providers
Phone and messaging providers
Website hosting providers
These providers are only permitted to use your information as necessary to provide services on our behalf and are expected to maintain appropriate security measures.
6. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our website.
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Your Privacy Rights
You may request to:
Access your personal information.
Correct inaccurate information.
Update your contact information.
Request deletion of your information where permitted by law.
To make a request, please contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.
The updated version will become effective immediately upon posting on this website.
10. Contact Information
Jackpot Plumbing LLC
3335 Commendation Dr.
Las Vegas, NV 89117
Phone: (725) 777-1940
Email: support@jackpotplumbing.com
Website: www.jackpotplumbing.com
Nevada Contractor License #: XXXXX